NEWS
Customer experience key to Agilitas’s growth strategy

John Hayes-Warren, Agilitas’s Chief Revenue Officer, outlines the company’s plans to make Fiscal Year 2024 a ‘defining year’, with the focus very much on customer experience transformation, underpinned by the three core competencies of inventory assurance, professional services and smart logistics.

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NEWS
The perfect partner delivers digital transformation success

Franck Morales, Vice President, Evolution Platform, Orange Business, discusses the importance of finding the right partner as a system integrator for digital transformation – outlining the knowledge and experience they provide to the end user, explaining why a successful digital transformation project starts with infrastructure, and shares some real-world examples of how the company has helped its customers with SASE and other technology solutions.

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White label, managed IT services for MSPs

Alkesh Soneji, Sales Director at Infrassist, discusses the company’s technology portfolio, which covers Professional Services – IT automation, security and RMM – and Support Services, such as NOCs and helpdesks. He shares some great example of how Infrassist has helped MSP customers address various technology challenges.

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Ebstar relies on Arcserve’s rapid and reliable backup and recovery

Nick Beeby, Owner and IT Consultant, Ebstar and Florian Malecki, Executive Vice President, Marketing, Arcserve, discuss how the MSP is relying on Arcserve storage solutions to provide a core backup and recovery service to many of its customers. They outline the many benefits it brings to SMBs as they seek to implement an optimised cyber resilience strategy.

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Managing the migration to managed services

Rakesh Parbhoo, CTO at Westcon-Comstor, discusses the challenges and opportunities for VARs as they seek to move more towards a subscription/recurring revenue model, outlined in the company’s recent Navigating the Shift report, and explains how the right distributor can help not just to manage this process, but also to add significant value to channel businesses and their customers along the way.

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Helping to secure the Channel cybersecurity opportunity

Dor Eisner, Guardz Co-Founder and CEO, explains how the ‘commoditisation’ of cyber attacks has left SMEs particularly vulnerable, and how MSPs, using Guardz all-in-one cybersecurity solution, can provide the necessary protection for these end users.

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NEWS
Tiers of (storage) joy for the Channel

Bill Andrews, President and CEO at ExaGrid, explains the many benefits of both the ExaGrid tiered backup storage solution – with some impressive speeds and feeds; and the company’s Reseller Partner Program, with equally notable features – a high win rate, a large installed, global customer base and a host of major reseller support initiatives.

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News

Exploring identity challenges with AI agents and governance opportunities for secure and scalable AI execution.
Siemens has introduced a new cybersecurity service for energy suppliers, focused on threat management and compliance with EU regulations.
Nebula Global Services has achieved Cyber Essentials Plus certification, confirming independently assessed cyber security controls across its technology services.
BAC has introduced the TrilliumSeries dry cooler, designed to reduce water use and support cooling in space-constrained environments.

Expert Opinions

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Why water quality has become a defining variable in AI-era data center commissioning By Jacob Paugh, Senior Director of Global High Tech at ChemTreat.