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Half of young tech workers have had negative industry experiences

Businesses must prioritise fostering an inclusive company culture in order to improve the professional experiences of young tech workers from underrepresented groups, new research has found.

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BSH Home Appliances Group chooses Twilio

BSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact centre, to revamp its entire digital infrastructure within their customer service organisation. Deloitte Consulting Spain is a consulting partner and advisor for this project to help roll out Twilio Flex in several regions, tightly integrating the cloud-based service solution within their customer care journey serving the needs of its customers worldwide.

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HCLTech to supercharge New York Giants and New York Jets fan experiences

$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.

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Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

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Circular Computing launches Remanufacturing-as-a-Service

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis head on.

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Decentralised IT comes under scrutiny

ManageEngine has published the findings of its latest research. It found that almost all organisations globally (94%) are on the path to decentralisation of IT. In stark contrast, however, almost a third (31%) of companies in the UK have no plans to decentralise IT.

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Wipro wins $1.5 billion deal from Alight Solutions

Wipro has won a 10-year engagement to provide a comprehensive suite of solutions and services to...

Tieto and HERE Technologies team up

The Nordic IT services and software company Tieto and the open location platform company HERE...

Machine Learning projected to grow 40% faster than AI industry average by 2031

Despite economic headwinds, tighter AI regulations, Trump-era tariff policies, and escalating...

ABB and Red Hat partner to deliver further scalable digital solutions

ABB and Red Hat will deliver ABB automation and industrial software solutions at the intersection...

B2B businesses are underestimating customer service and must learn from the B2C approach

The continuing consumerisation of business customers has fundamentally shifted organisational...

Almost half of employees unconvinced their IT department enables business productivity

ew research also reveals Millennials are most likely to revert to outdated IT working practices.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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