Digital Business

Modern business communications required to support hybrid work

Published in Digital Business Networks + Telecoms

Mitel has shared the findings of a business communications research survey conducted by analyst research firm Techaisle, which unveils crucial insights into the wide-ranging needs of organisations seeking to modernise their business communications to support hybrid work.

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Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Published in Digital Business

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals and one another.

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3 out of 4 of European businesses have invested in AI for CX

Published in AI Digital Business

75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact Centre as a Service (CCaaS) solutions. The findings also reveal European executives see investing in cloud and AI as becoming central to CX strategy.

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Skills gap threatens digital transformation

Published in Digital Business

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine potential progress in IT/OT convergence and security.

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DX investment boosts employee wellbeing

Published in Digital Business

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less likely to leave their employers.

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Companies shift 'left and right' for quality, secure application code

Published in Apps + DevOps Digital Business

The balance of deploying secure applications vs. time to market continues to be the biggest risk to organizations.

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Productivity gains of remote working are sustainable beyond the pandemic

Organizations are reaping the benefits of increased productivity, but employees are impacted by the...

British Gas backs digitalisation

Vlocity, Inc., a leading provider of industry-specific cloud software, and British Gas (part of...

Critical operations at risk

War room style incident management is driving IT teams in nearly 50% of organisations to experience...

Deutsche Bank activates digital transformation with Red Hat

Banking leader delivers digital innovation and agility with hybrid cloud based on Red Hat OpenShift.

Developers under pressure in race to the cloud

Couchbase has published findings from industry research examining the challenges faced by...

Soldo boosts secure transactions and customer satisfaction

Continuous runtime application security helps leading fintech company to reduce time spent...

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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