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Decision makers too reliant on gut feeling?

According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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At-home experiences to remain the new normal post-COVID

The Digital Life Index Report reveals YouTube as the dominant resource for consumers to adopt new...

SMEs' AI adoption: A crucial step for the UK's economic future

As AI adoption lags among UK SMEs, potential risks emerge. How can small businesses overcome...

Lack of data capabilities impedes organizations’ success

Growth and innovation stifled by limited ability to create value from data.

FTSE data valued at £295 billion

For the first time ever, the data within the largest companies listed on the London Stock Exchange...

Advancing AI-driven automation

Boomi has introduced a set of product innovations designed to accelerate and scale intelligent...

Survey casts spotlight on digital finance transformation

Workday has published the European results of its latest survey of senior finance and IT leaders....
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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