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Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Appirio continues European growth

Appirio, a global cloud consultancy, has announced a number of high profile customer wins, a deepening executive bench and an expansion into Germany as the company increases its investment in Europe. Appirio, which is working with brands such as AstraZeneca, eBay, PayPal, Coca-Cola, Kaplan, Stryker...

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InfinityQS debunks Cloud Computing myths

Now available for download, “Cloud Mythbusters: Dispelling the Myths of Manufacturing in the Cloud” eBook helps manufacturing quality and IT professionals embrace cloud computing as a solution for supply chain-wide quality, efficiency and productivity.

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT...

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer...

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Mirantis opens office in France to deliver zero lock-in OpenStack solutions to European customers

Experienced local team brings real-world expertise in OpenStack development, deployment and...

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Cloud ‘wars’ ignore customer casualties

Survey respondents report staggering failure rates across 'tech giant' IaaS implementations...

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RadiusGroup works with Flexiant

RadiusGroup and Flexiant work together to bring cloud services to the Russian market.

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Zurich helps Cloud-dependent companies

Insurance enhancement protects businesses from income loss when cloud suffers physical damage.

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New Flexera Software App Portal release

Redesigned for rapid adoption by tech-savvy employees, App Portal helps ensure successful...

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Equinix and Ciena enable on-demand Virtual Network capabilities

Industry-leading data center provider deploys Ciena networking platforms to enable virtual cross...

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Comms-care acquires Platform to bolster professional services offering to the channel

Comms-care, the leading provider of outsourced IT services for the channel community, has announced...

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ShapeBlue expands service into Southern Africa

ShapeBlue, the leading independent global CloudStack integrator, announces the launch of a...

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UXC Eclipse signs Cloud ERP and CRM partnership with SaaSplaza International

SaaSplaza and UXC Eclipse sign strategic partnership agreement to provide Cloud Services for...

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JLT adopts netEvidence’s Highlight to improve employees’ experience of vital IT services

To gain a full understanding of how its employees experience its IT services, Jardine Lloyd...

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Videos

Avtron at DCW Frankfurt 2025 - Interview with Nick Burnham

At Data Centre World Frankfurt 2025, we spoke with Nick Burnham from Avtron to hear his thoughts on the current state and future of the data centre industry. Watch the full interview to hear what he had to...

Portman Partners invests in new rapid-hire recruitment service

Mike Meyer, Managing Partner of Portman Partners, and Paul Cutliffe, Managing Director of Flint DC, explain why Portman Partners, the global data centre executive search business, is making a strategic...

Cyber security training - one size doesn’t fit all

Dominic Carroll, Director of Portfolio at e2e-assure, explains that the company’s recent research reveals that while men and women recognise the importance of security, businesses are missing a crucial...

Seagate report calls for balance between cost and carbon

Jason Feist, senior vice president of cloud marketing, Seagate, discusses the findings of the company’s recent Decarbonizing Data report, which highlights the growing sustainability challenges facing data...

Expert Opinions

Digital growth in APAC outpaces green policy

By Aymeric de Condé, Head of APAC at STX Group.

How Will AI Impact E-Waste – The Next Steps

Navigating a Changing Environment | Hardware Habits for a Changing World By Ollie Walters, Techbuyer

Future-Proofing High-Performance Computing: Five Best Practices in a Rapidly Changing Landscape

By Todd Marrott, Chief Operating Officer, TSS, Inc.

Time to embrace modularity as an operating model?

By Nick Ewing, Managing Director, EfficiencyIT.

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