NEWS

Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change management and service desk analytics solution for customers of the BMC Helix ITSM solution.

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NEWS

Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT, HR and Finance solutions, has revealed how IT support services have coped since the start of the lockdown period.

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NEWS

TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy and boost productivity and cost-efficiency with the help of automation and new technologies. The co-operation also enables more efficient utilization of data.

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NEWS

Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability platform New Relic One. With this integration, Amazon Web Services (AWS) and Microsoft Azure users can leverage additional infrastructure performance metrics from New Relic One, such as memory and CPU utilization, allowing Apptio Cloudability to provide up to 15 percent more savings in rightsizing recommendations for compute resources.

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NEWS

IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT monitoring and the maturity gap between Europe and North America.

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All SAP customers can now enable industry leading observability for their SAP infrastructure,...
Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.
Dell Boomi’s integration platform helping global energy company to become more agile in a rapidly...
New suite is designed to break down silos and provide comprehensive visibility and security across...
Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...
Ivanti has released survey results highlighting the challenges faced by IT organisations when it...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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