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Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...
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Synaptek, the intelligent automation specialists, and Zenoss, a leader in Intelligent Application...
IT operations management updates bring new and expanded Azure support, helping tech pros better...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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