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The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
Automation is helping teams improve software quality and reduce costs, yet organizations have only automated 56% of their DevOps lifecycle.
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87% of organizations allocated budgets to update network tools for remote and hybrid users, but only 32% have been successful in doing so.
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Emily Bristow, SVP Global Head of Professional Services at SS&C Blue Prism, discusses the use of both automation and artificial intelligence (AI) technology solutions to enhance the digital customer experience. She shares some great insights as to the way in which these technologies can help to optimise customer interactions, emphasising that these solutions are primarily designed to augment, rather than replace, human experience.
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33% of businesses have insufficient financial resources to innovate.
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Skill shortages are stifling the IT industry’s growth, with the majority of IT businesses (92%) feeling there’s a significant gap between the skills held by their current workforce and those needed to meet business objectives.
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Hornetsecurity’s essential guide to Microsoft 365 will assist companies with navigating M365 and successfully transitioning to the cloud.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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