NEWS

Automation will reshape IT operations within three years, say a third of teams

SolarWinds research reveals growing confidence in automation, however concerns around accuracy, skills and oversight remain.

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NEWS

Downtime is a systemic business crisis

600 billion annual impact: Aggregate downtime costs for the Global 2000 have soared 50% in two years.

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NEWS

43% of enterprise AI initiatives may fail as leaders face shrinking timelines for impact

HCLTech has released findings from its latest Enterprise AI Market Report, The AI Impact Imperatives, 2026, highlighting a growing execution gap as enterprises race to scale AI while facing mounting pressure to deliver results within increasingly compressed timeframes.

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NEWS

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS

Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.

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9 in 10 leaders under 35 have experienced challenges WFH, versus 2/3 of older decision makers.
Canonical has extended its commercial OpenStack offering to small-scale cloud environments with a...
South & Vale Councils take back control of IT with Node4 and Microsoft Azure .
Whitelane Research, an independent organisation specialising in IT sourcing research across Europe,...
New features include enhanced anti-phishing and vulnerability management capabilities as well as...
Gatwick’s 1200 cloud-based screens take up only 3Mbps – making the system extremely fast and...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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