BLOG

Why powerful leadership can’t be automated

By Kiva Kolstein, President and Chief Revenue Officer at AlphaSense.

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BLOG

Incident readiness is the key to operational resilience

Many UK businesses are still reeling from last year’s global IT outage that brought systems to a standstill. This was a stark reminder of how reliant businesses have become on third-party systems and the dangerous ripple effect caused by system failures. Steve Barrett, the VP of EMEA at Datadog, looks at how organisations can successfully maintain operational resilience across their ever expanding and deeply interconnected cloud environments.

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BLOG

AI adoption starts and stalls in the boardroom

By Kyle Hauptfleisch, Chief Growth Officer, Daemon.

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VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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VIDEO

Collaboration, the thinking factory and digital transformation

Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the company’s recent MES and Industry 4.0 International Summit – with AI front and centre, alongside the introduction of the ‘thinking factory’ concept, software-defined manufacturing, the importance of unified data strategies and modern architectures and perhaps the key message:...

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Twenty-five percent of customer service and support operations will integrate virtual customer...
87% of pharmaceutical manufacturing companies admit they have a poor digital culture and know it...
Veracode has released new research that unveils the key factors influencing flaw introduction and...
The overwhelming majority (79 per cent) of people managing projects in technology say their mental...
Yet amidst concerns around remote working, employees are considered as productive when working from...
23% of workers think the overload of new tools is compromising their productivity.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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