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AI makes for happier customers?

NICE has published the 2024 International Happiness Index, its inaugural research which highlights...

Environment not costs concern next generation IT leaders

Environmental impact of service providers set to influence business decision making in the near...

75% of workers say leadership has prioritised structure over collaboration

Transformation during the pandemic did not focus on how people collaborate, leading to a new...

FSCS chooses Capgemini as strategic technology partner

Capgemini has been selected as the strategic technology partner for the Financial Services...

Research shows that human experiences could unleash £100 more per customer service enquiry

New research from Ventrica shows that UK companies can’t afford to replace humans with AI in...

Switching to sustainable laptops could reduce UK CO2 emissions by nine million tons

The move would see businesses save £7.7 billion in IT procurement costs.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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