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Leveraging the automation capabilities and bots within Freshservice, the Porsche subsidiary automated and scaled IT service to elevate their employee experience.
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Sprinklr has formed a strategic partnership with Tech Mahindra. Tech Mahindra and Sprinklr together will implement an AI-first customer experience management (CXM) platform that delivers unified services across touchpoints and focus on go-to-market strategies.
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By David Walker, Field CTO, Europe, at Yugabyte.
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With Splunk, Cisco becomes one of the largest software companies globally.
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Proprietary AI engine identifies issues before an influx in help desk tickets.
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Charissa Jaganath, Head of Responsible Business at Logicalis, discusses how IT organisations can become responsible businesses, encompassing the measurement and disclosure of carbon emissions across all three scopes. She also shares how she has developed the company’s global strategy to drive sustainable change across three key pillars of People, Communities, and Planet.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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