Digital business initiatives are high on governments’ agendas. However, governments’ ability to scale these initiatives is increasing slowly and progress lags behind that of other industries, according to a survey by Gartner, Inc.
Read MoreReliance on legacy systems and siloed data has led to fragmented personalisation efforts and a customer expectation gap.
Read MoreGlobal survey of 12,000 consumers reveals that personalization and convenience are universal desires shared by all shoppers.
Read MoreBy David Fearne, Global Practice Leader for Business Intelligence, Arrow ECS.
Read More79% of UK CFOs agree that finance will continue to move from core finance skills to advanced digital, statistical and collaborative capabilities.
Read MoreNew research study from Rackspace shows 80 percent of retailers are prioritising online services.
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