VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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NEWS

Digital world demands direct connections

Digital transformation is accelerating for every company in every industry, everywhere around the world. As a part of this necessary transition, people, software and machines are creating and consuming data faster and in more distributed locations than ever before, creating dissonance and driving businesses to private and direct Interconnection to solve their complex integration challenges.

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NEWS

Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more current work tasks than humans, compared to 71% being performed by humans today.

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Linaro launches Machine Intelligence Initiative

Linaro is rnlaunching its Machine Intelligence Initiative as a focal point for rncollaborative engineering in this space.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS

Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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The Science Museum Group has gone live with TechnologyOne’s SaaS solution to streamline...
Survey shows while 85% of global businesses pursue the benefits of AI, building the infrastructure...
The Managed Services and Hosting Summit, the UK’s leading channel event, seems to be hitting the...
New research reveals hybrid work is here to stay, as nearly one in five (17%) employees surveyed...
Kubernetes has firmly transitioned from an emerging technology into a core part of enterprise...
The majority (87 percent) of IT professionals agree that there is a lack of gender diversity in the...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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