NEWS

Just 10% of global businesses are front-runners in inclusion and diversity practices

For front-runners, inclusion and diversity practices constitute a source of innovation and differentiation (67%), increased revenue (56%), and enhanced customer satisfaction (51%).

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BLOG

In a time of crisis, these four digital disruption mistakes may cost you dearly

What does disruption mean to you? In the pre-pandemic days of 2019, disruption was the dream; in business it was a byword for innovation, transformation, dreaming big. By Gary Harrold, CEO UK & Ireland, Swiss Post Solutions.

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Building agility through workforce engagement in a post-pandemic world

Just over a year ago COVID-19 swept across the globe, forcing changes across our personal and working lives. Without a doubt, one of the biggest impacts to organisations was the shift to remote work – forever changing the future of workforce engagement. By Clément Wehrung, Product Strategist, Fuze.

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BLOG

Leading CX strategies with thoughtfulness

Customer service has quickly become a key differentiator as a result of changing consumer behaviours during the pandemic. Personalisation from brands is in the spotlight and many organisations are adopting personalised customer experience (CX) strategies in order to deliver relevant messages to audiences. By Brian Atkinson, GM & VP at Five9.

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BLOG

The trend to co-managed IT service delivery

The Covid-19 pandemic has triggered a shift in how enterprises manage their IT. By Bob Petrocelli, CTO, Datto.

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Sustainability-focused digital solution designed to reduce food waste by at least 25% and improve...
Powerful HP Amplify program optimized to drive long-term growth and digital transformation aligned...
IT service providers IT Kontrakt, Sevenval, CoreValue and Solidbrain join forces to form Avenga.
Qbilon increases observability to help IT teams identify potential issues before they arise.
Combining iServer365 and visual diagramming enables faster data-driven decision making.
Annual survey reveals organizations must rethink traditional IT strategy to succeed in new normal.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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