New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.
Read MoreBy Harvey Lewis, Associate Partner, Client Technology & Innovation at EY.
Read MoreCombining iServer365 and visual diagramming enables faster data-driven decision making.
Read More62% of European organisations have issues leveraging their data due to the lack of proper data access governance.
Read MoreNew Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.
Read MoreSolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.
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