NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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BLOG

How CIOs can harness the value of technology by having strong data foundations

By Harvey Lewis, Associate Partner, Client Technology & Innovation at EY.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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The pursuit of green innovation strategies by firms is likely to boost their competitiveness as it...
The research uncovered 64% of employees believe their experience with technology impacts their...
While APIs are at the heart of digital transformation, 74% of survey respondents do not have a...
IT leaders believe they will become more reliant on temporary and short-term contingent staff.
Hiring is heating up to boost AI skills at board level.
Dr Janak Gunatilleke, CEO at Mindwave Ventures, reflects on the effect COVID-19 is having on the UK...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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