BLOG

Tackling hybrid working challenges with a hub and spoke model

By Sundara Sukavanam, Chief Digital Office, Firstsource.

Read More


NEWS

Orchestrating the CX capability

Leveraging the power of Enlighten AI to orchestrate consumer interactions for interruptible digital and voice engagements across agent and agentless journeys at massive scale.

Read More

NEWS

75% of workers say leadership has prioritised structure over collaboration

Transformation during the pandemic did not focus on how people collaborate, leading to a new contributing factor to the great resignation and quiet quitting.

Read More

NEWS

Dubai launches ‘Unleashing the Power of Data through Private Synthetic Data’ report

Digital Dubai has launched the first Synthetic Data Implementation Framework, making Dubai the first city in the world to do so. Designed to promote and facilitate the use of synthetic data, the framework is set to increase opportunities to share high-value data, whilst protecting the sensitive information it contains. Digital Dubai wants to use synthetic data to deliver on its mission of boosting data-led innovation and driving the digitisation of Dubai’s economy.

Read More

NEWS

WithSecure research reveals IT decision-makers’ concerns on supply chain disruption

67% of IT decision-makers believe supply chain issues in the UK will remain the same or worsen in the next year.

Read More

Research released by leading global channel services provider, Agilitas IT Solutions has revealed...
Organisations don’t know what devices - either work or personal – are accessing corporate...
The Northern Care Alliance NHS Group and Hitachi Consulting has announced a partnership to deliver...
Qbilon increases observability to help IT teams identify potential issues before they arise.
Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...
NVIDIA continues to dominate the AI hardware market: powering over 2x the enterprise AI deployments...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more