By Sundara Sukavanam, Chief Digital Office, Firstsource.
Read MoreBy Emmanuel Méthivier, Business Program Director, Axway.
Read MoreLeveraging the power of Enlighten AI to orchestrate consumer interactions for interruptible digital and voice engagements across agent and agentless journeys at massive scale.
Read MoreTransformation during the pandemic did not focus on how people collaborate, leading to a new contributing factor to the great resignation and quiet quitting.
Read MoreDigital Dubai has launched the first Synthetic Data Implementation Framework, making Dubai the first city in the world to do so. Designed to promote and facilitate the use of synthetic data, the framework is set to increase opportunities to share high-value data, whilst protecting the sensitive information it contains. Digital Dubai wants to use synthetic data to deliver on its mission of boosting data-led innovation and driving the digitisation of Dubai’s economy.
Read More67% of IT decision-makers believe supply chain issues in the UK will remain the same or worsen in the next year.
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