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NEWS
RPA key to improving customer service excellence

Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance and productivity.

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European Managed Services Summit 2020 launches

Leading Vendors, Solution and Service Providers to meet in Amsterdam in May 2020.

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Finance sector leads, public sector lags behind

Cloud transformation has increasingly become a key enabler for digitalization and realizing data driven opportunities for organizations across the Nordics. Still, only 18 percent of organizations can be considered as cloud mature. When it comes to different industries, the finance sector is in the...

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ABB powers the electrification of Dutch colocation data centre

Colocation data center and infrastructure provider Serverius has chosen ABB as a strategic partner for the renovation and expansion of its electrical infrastructure across two of its leading sites.

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FUNET builds 400G-ready network

ROADM technology and ALM fiber monitoring solution ensure reliable, high-capacity connectivity...

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Icetope's innovation recognised

Iceotope attributes its 2,331% revenue growth to great innovation.

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Creating a serverless cloud-native platform

Helping Green Flag break away from legacy and build a rapid, modern rescue service.

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400GbE innovation

Recent field trial delivers 400GbE traffic across unprecedented distance with Juniper equipment.

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RWE and Riello win eco://award

Award-winning Master+ UPS solution integrates data centres into the energy transition.

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Speeding up application modernisation

HPE Container Platform leverages BlueData, MapR, and Kubernetes for a faster path to application...

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Why AI will be Inhuman

F-Secure’s new research project uses inspiration from nature to take AI where no machine has gone...

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NEWS
Report examines cyber criminal tactics

New report looks at why these low-volume attacks are so costly, and how to protect your business...

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Videos

There’s no such thing as an ‘off the shelf’ AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

The shift from outsourcing to true MSP-controlled offshore teams

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why...

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Rising customer expectations & the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Expert Opinions

Building small energy savings into sustainability win for data centres

By Greg Wainhouse, Regional Business Development Manager - Industrial Water, North Europe, at Bürkert Fluid Control Systems.

The AI trust gap: No scaling without quality management

By Venkatesh Sriraman, UK&I Head of Software Engineering at Cognizant.

Network readiness is becoming the next barrier to AI adoption

Richard Simmons, Director Network Solutions, at Logicalis UKI, discusses that the challenge of adopting AI is no longer proving that the technology works, but ensuring that the infrastructure supporting it can...

Britain’s AI ambitions are growing, but are businesses keeping pace?

By Simon Worsfold, In-House Economist at Intuit

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