NEWS
Customers want humans, not robots

New research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots.

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NEWS
Ai doesn't need to be taxing

Rainbird, the award-winning AI-powered automated decision-making platform, has been deployed by global accounting firm Grant Thornton to automate the assessment of Research & Development (R&D) tax claims to HMRC.

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NEWS
AI is street-wise

Leading fashion streetwear and sportswear retailer, Footasylum PLC (‘Footasylum’), has seen a 28 percent increase in email revenue from hyper-personalised marketing communications as a result of working with artificial intelligence (AI) company, Peak.

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NEWS
Nordex Group adopts IoT to manage clean-energy wind farms

Software AG's Cumulocity IoT has been selected by The Nordex Group, a global manufacturer of innovative onshore wind turbines. The Nordex Group manages clean-energy wind farms based on sensor data. Headquartered in Hamburg, Germany, the company plans to connect and monitor its 6,800 existing wind...

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NEWS
Blockchain in the cloud

HUAWEI CLOUD officially launched its Blockchain Service (BCS) for global use on November 15, 2018,...

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NEWS
Global financial services industry bullish towards disruptive technology

Two thirds of financial services executives say disruptive technologies will have a positive impact...

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NEWS
Pioneering personalised heart models could improve cardiac care

Ground-breaking computer models that simulate the workings of individual patients’ hearts could...

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NEWS
Making IoT and edge applications easier?

Amazon Web Services has introduced four significant services and capabilities said to make it...

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NEWS
Robotics is progressing to live up to the hype around it

The adoption of robots in various industries to automate processes has already led to higher...

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NEWS
Digitalising the trading of non-listed company shares

This first-of-its kind initiative leverages distributed ledger technology to open up significant...

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NEWS
GSMA launches AR/VR initiative

The GSMA has launched a new industry-wide initiative called The GSMA Cloud AR/VR Forum that will...

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NEWS
University of Birmingham to deploy largest IBM POWER9 AI cluster in the UK

Researchers at the University of Birmingham are set to benefit from the largest IBM® POWER9™...

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NEWS
IoT security in the spotlight

DigiCert’s 2018 State of IoT survey reveals security as the top concern as IoT takes centre stage...

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NEWS
Automation Anywhere receives $300 million investment from the SoftBank Vision Fund

Additional funding will accelerate the digital transformation of enterprises and the workforce.

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NEWS
Artificial intelligence predicts treatment effectiveness

How can a doctor predict the treatment outcome of an individual patient? Traditionally, the...

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Videos

Scott Constable, Alliance Director at Vespertec, John Griffith, Worldwide Sales Manager at Midas Immersion Cooling and Dr. George Zhang, Vice President of R&D at Valvoline Global, discuss the three...
Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...
Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...
Conrad Purcell, partner at Haynes Boone, explains how data centre development in sub-Saharan Africa is accelerating, driven by rising digital demand and infrastructure investment. While project finance through...

Expert Opinions

By David Trossell, CEO and CTO of Bridgeworks.
By Buddie Ceronie, GM for Telecommunications, VertiGIS.
AI’s true value starts with the right mindset. By Darin Patterson, VP of Market Strategy Make.
By Vivek Swaminathan, Director of Products and Solutions, Intelligent Data Center at Unisys.