New research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots.
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Rainbird, the award-winning AI-powered automated decision-making platform, has been deployed by global accounting firm Grant Thornton to automate the assessment of Research & Development (R&D) tax claims to HMRC.
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Leading fashion streetwear and sportswear retailer, Footasylum PLC (‘Footasylum’), has seen a 28 percent increase in email revenue from hyper-personalised marketing communications as a result of working with artificial intelligence (AI) company, Peak.
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Software AG's Cumulocity IoT has been selected by The Nordex Group, a global manufacturer of innovative onshore wind turbines. The Nordex Group manages clean-energy wind farms based on sensor data. Headquartered in Hamburg, Germany, the company plans to connect and monitor its 6,800 existing wind...
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HUAWEI CLOUD officially launched its Blockchain Service (BCS) for global use on November 15, 2018,...
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Two thirds of financial services executives say disruptive technologies will have a positive impact...
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Ground-breaking computer models that simulate the workings of individual patients’ hearts could...
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Amazon Web Services has introduced four significant services and capabilities said to make it...
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The adoption of robots in various industries to automate processes has already led to higher...
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This first-of-its kind initiative leverages distributed ledger technology to open up significant...
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The GSMA has launched a new industry-wide initiative called The GSMA Cloud AR/VR Forum that will...
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Researchers at the University of Birmingham are set to benefit from the largest IBM® POWER9™...
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DigiCert’s 2018 State of IoT survey reveals security as the top concern as IoT takes centre stage...
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Additional funding will accelerate the digital transformation of enterprises and the workforce.
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How can a doctor predict the treatment outcome of an individual patient? Traditionally, the...
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