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IT Management + Service

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The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations, highlighting regional disparities in readiness and adoption.

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NEWS

The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant security risks and challenging IT oversight.

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AI adoption challenges: navigating the trust paradox

Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack of data literacy and governance. Solutions involve investment and upskilling.

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Indurex launches AI platform to unify industrial safety and cybersecurity

Indurex launches with a mission to unite process safety and cybersecurity, offering real-time resilience for critical industrial networks.

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UK IT teams tackle alert fatigue amid growing challenges

UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate outages and missed alerts.

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Luminance updates legal-grade AI for enterprise contracts

Luminance's latest AI platform overhaul retains negotiation history, aiming to bridge a longstanding gap in contract systems and enhancing enterprise operational efficiency.

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Park Place Technologies acquires Storfirst Software

Park Place Technologies has strengthened its software portfolio with the purchase of...

Restore Technology expands capacity for device lifecycle management operations

Restore Technology enhances its UK footprint as demand for its device lifecycle services rises....

Snow Software and BMC expand partnership

Together the companies will support IT leaders with digital transformation and hybrid work...

Kaseya reveals MSP success ecosystem to empower IT providers

Kaseya has launched MSP Success, a platform designed to support managed service providers (MSPs)...

Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...

DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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