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IT Management + Service

NEWS

Opsview forms strategic partnership with multi-cloud experts UKCloud

Opsview provides UKCloud with an out of the box monitoring solution for all of their core platforms.

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Automation key to managing supply chain needs

ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage complex IT systems and changing supply chain needs.

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Dynatrace enables rapid response to unpredictable application demands

Digital teams leverage continuous automation and AI-assistance to deliver essential business outcomes efficiently and cost-effectively.

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Remote end user support and management now not so remote

Release extends discovery, inventory and configuration capabilities for local and remote PCs, laptops, servers, tablets and smart phones.

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Siemens cooperates with Atos and Nexthink

Turning data into experience.

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NEWS

Vendor contract renegotiations are time-consuming

Ivanti has published findings of a new survey which studied IT challenges and the benefits of taking a unified approach to IT management. The resulting data shows vendor management and contract negotiation are particularly time-consuming endeavours for IT professionals. Half (50%) reported they work with 11 or more different vendors and nearly half (48%) claim they can spend weeks, or months, renegotiating vendor contracts each year.

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Mitchells & Butlers serves better business results with Dynatrace

Software intelligence platform used to optimize pipeline conversion in real-time, increase bookings...

Gartner predicts strong growth in worldwide IT spending by 2026

Gartner forecasts a $6.08 trillion IT expenditure for 2026, marking a 9.8% growth from 2025....

IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...

Salford Royal NHS Foundation Trust boosts innovation across an integrated care environment

Leading trust deploys Citrix technology to meet the demands of evolving into an Integrated Care...

JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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