NEWS

Kaseya introduces new offerings, receives special recognitions

Kaseya continues its momentum after the announcement of several new capabilities at its sold-out DattoCon hosted in Miami. Kaseya rolled out Kaseya Help Desk Services, which allows the outsourcing of daily IT tickets to improve customers’ profits and reduce their technician churn.

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NEWS

CIOs and CTOs struggle with multiple vendor model

IT leaders seek to consolidate support and services into a single vendor to achieve greater agility, control vulnerabilities, and improve cost efficiency.

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NEWS

Ian Anderson to lead Park Place Technologies' EMEA channel

Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.

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NEWS

Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.

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NEWS

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on improving IT outcomes, service delivery, and employee satisfaction.

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NEWS

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

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New federated cluster management offering eases security compliance with centralized policy...
IT operations management updates bring new and expanded Azure support, helping tech pros better...
New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
Morpheus Data has rolled out enhancements to its next-gen multi-cloud management platform (CMP) in...
Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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