Digitalisation World

NEWS

SolarWinds AI launches to transform IT Service Management

Published in AI IT Management + Service Vendor

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

NEWS

JumpCloud acquires Resmo

Published in Digital Business IT Management + Service M&A

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

NEWS

Dell NativeEdge 2.0: reimagining edge operations

Published in Digital Business IT Management + Service Vendor

Securely scale your edge operations to power any use case.

NEWS

SailPoint introduces two new offerings

Published in IT Management + Service Security + Compliance

Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for success throughout their journey with offerings that match program maturity and business scale.

NEWS

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

Published in IT Management + Service Vendor

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

NEWS

Drata launches Third-Party Risk Management

Published in IT Management + Service

Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to identify, evaluate, and monitor third-party risks in one centralized and integrated platform.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

SolarWinds AI launches to transform IT Service Management

JumpCloud acquires Resmo

Dell NativeEdge 2.0: reimagining edge operations

SailPoint introduces two new offerings

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

Drata launches Third-Party Risk Management

Litera introduces legal tech enhancements with foundation platform update

Virtual Instruments acquires Metricly

Riverbed's leap in network observability

Kyndryl announces Kyndryl Interactive AI for Service Desk

Move to modern multicloud environments has broken traditional approaches to infrastructure monitoring

SolarWinds introduces N-central 12.2

Latest Video

Stephane Zantain on Customer Engagement