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IT Management + Service

NEWS

Poor asset management results in bad decision making

More than a quarter of decision-makers, managers and engineers working in asset management roles in the UK (28%) said that either making a ‘wrong decision regarding replacements and improvements’, or ‘uncertainty in decision-making’ more generally is the greatest risk now faced as a consequence of poor asset management. A further 26% highlighted ‘improper financial decision-making criteria for investment decisions and maintenance’ as a major consequence of poor asset management.

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NEWS

Automating planning, provisioning and compliance

Matter, a cloud-automation and management platform for seamless enterprise deployments, has launched with general availability.

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NEWS

Quest introduces KACE offerings

New KACE Systems Deployment Appliance (SDA) 7.0 provides broader scope of endpoint management capabilities with new support for Linux devices.

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NEWS

ElectraLink selects DXC Technology to deliver transformative digital IT platform

DXC Technology has signed an agreement with ElectraLink, the central body responsible for operating the data hub underpinning the UK energy market, to deliver a transformative digital platform that will enable ElectraLink to drive cost-efficient, innovative new services for customers.

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NEWS

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an ITIL-based approach across its business.

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NEWS

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.

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Creative ITC expands with new U.S. headquarters

Creative ITC has established its U.S. headquarters in Houston to support growth across North...

The evolving role of CISOs in the AI era

A survey of 650 global CISOs examines how security leaders are navigating AI adoption, expanding...

BSIMM16: navigating software security amidst AI, regulation, and supply chain challenges

Exploring BSIMM16's insights on AI-driven security challenges, regulatory pressures, and evolving...

Cloudera strengthens EMEA channel leadership with key appointment

Cloudera appoints Koen van Erp to strengthen EMEA alliances, focusing on strategic growth and...

The evolving role of AI in finance for 2026

Aqilla's research highlights increasing confidence in AI's role in finance, as manual work...

AI for backup management

Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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