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IT Management + Service

NEWS

C-level execs struggle to measure business capacity

Precursive, UK provider of the resource management and OpsTech solution, has published research that reveals only 15% of C-suite executives can accurately measure business capacity - defined as the volume of work that can be handled by an organisation.

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NEWS

Better IT infrastructure management across hybrid cloud environments

Upgraded product line simplifies the management of virtual resources and reduces infrastructure costs across on premise and public cloud environments.

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NEWS

Web performance monitoring enhancements

Orion Platform-based Web Performance Monitor (WPM) 3.0 and SaaS-based SolarWinds Pingdom to provide robust monitoring capabilities and simplify troubleshooting.

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NEWS

Virtual Instruments acquires Metricly

Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and monitoring service provider Metricly. The acquisition will enable Virtual Instruments to expand its cloud migration, monitoring and analytics portfolio to offer customers SaaS-based, hybrid infrastructure management across multi-cloud environments.

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NEWS

Accelerating cloud migration

Unravel Data has introduced a new cloud migration assessment offer to help organisations move data workloads to Azure, AWS or Google Cloud faster and with lower cost.

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NEWS

CloudM introduces CloudManager product for Microsoft

CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office 365.

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MedOne appoints new leadership amid recent expansion

MedOne strengthens leadership as it embarks on infrastructure expansion and AI-focused initiatives.

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...

How AI and data could reshape the infrastructure landscape by 2026

Rising investments are bringing new challenges for infrastructure. AI, predictive analytics, and...

Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...

AI adoption challenges: navigating the trust paradox

Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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