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IT Management + Service

NEWS

Micro Focus launches new framework for best practice approach to modernisation projects

Modernisation Maturity Model based on three decades of experience across thousands of successful projects.

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NEWS

Onecom opens customers’ eyes to network performance with Highlight

Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile, unified communications and connectivity solutions, has chosen Highlight to give customers full visibility into the performance of its network and application services.

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NEWS

End-to-end ITSM and ITOM platform powered by AI/ML

Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT landscape, enriched with pervasive intelligence to turn unknowns to knowns, and deliver a consumer grade experience to the enterprise.

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Hybrid cloud monitoring increases performance and reduces costs

NETSCOUT SYSTEMS has been selected by PropertyRoom.com to manage its hybrid cloud by transforming packet data into smart data to deliver actionable intelligence at scale.

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Dynatrace doubles the scalability of its Software Intelligence Platform

Support for 50k hosts and cross-cluster distributed tracing, analytics, and management deliver software intelligence without limits.

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Paving the way to the software-defined data centres

ISM makes it easier for businesses to efficiently manage software-defined data centres.

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How AI connects workflows: insights from Zapier’s automation analysis

Zapier's research reveals the potential of AI-powered systems in business operations, highlighting...

Pure Storage rebrands to Everpure amid acquisition of 1touch

Pure Storage, now Everpure, expands into cloud data management with the acquisition of 1touch,...

Dynatrace enables rapid response to unpredictable application demands

Digital teams leverage continuous automation and AI-assistance to deliver essential business...

Ali Mustoe-Playfair appointed Director of Agentic Operations at ANS

ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...

The risks of unsupervised AI adoption in UK enterprises

As UK businesses increasingly adopt AI, risky data-sharing practices arise, underscoring the need...

Kaseya reveals MSP success ecosystem to empower IT providers

Kaseya has launched MSP Success, a platform designed to support managed service providers (MSPs)...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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