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IT Management + Service

NEWS

IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT monitoring and the maturity gap between Europe and North America.

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NEWS

Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and coordination.

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NEWS

ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team through the pandemic.

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NEWS

Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its flagship database performance monitoring solution.

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NEWS

Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps now available via the industry’s most advanced cloud networking platform.

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NEWS

Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams, systems, and work.

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Hitachi Vantara delivers intelligent DataOps Software Suite

The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...

Tanium unveils Total Experience for ServiceNow

New integration creates exceptional shared experiences by converging IT staff, employee, and...

The growing fault line: AI tools and employee disengagement

A gap exists between executive enthusiasm for AI and employee trust in these tools, alongside the...

Camunda pioneers new integrations with ServiceNow

Camunda's new ServiceNow integrations enhance orchestration of complex IT processes, offering...

Automating planning, provisioning and compliance

Matter, a cloud-automation and management platform for seamless enterprise deployments, has...

HMRC and Fujitsu announce two-year workplace services agreement

HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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