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IT Management + Service

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Syncro launches XMM Unified IT and Security Management Platform

Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.

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Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise governance and control.

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SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation capabilities designed to streamline IT and strengthen operational resilience.

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NEWS

JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, to standardise the management of its global technology infrastructure.

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NEWS

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster deployment, improved productivity, and predictable outcomes on day one.

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NEWS

ServiceNow and SoftwareOne form strategic partnership

Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and SoftwareOne’s licensing consultancy to optimise and de-risk IT investments, and accelerate digital transformation.

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Node4 and Nerdio partner to enhance Azure virtual desktop services

Node4 and Nerdio announce a strategic partnership to enhance Azure Virtual Desktop delivery for...

Turning Net Zero ambitions into action across data centres

The DCA teams up with the Carbon Trust to support sustainable digital infrastructure, aiming to...

Sovereign cloud solutions: Everpure & BlackBox hosting collaboration

Everpure has partnered with BlackBox Hosting to support sovereign cloud services in the UK,...

Business concerns on post-pandemic AI prophecies

Large enterprises express concern that AI may not deliver the resilience and business continuity...

Checkmarx and Carahsoft announce public sector distribution partnership

Checkmarx and Carahsoft have forged a partnership to enhance application security solutions for...

Customer engagement insights: the symbiotic relationship between AI, trust, and communication

Smart Communications research highlights the profound impact of communication on customer trust and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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