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IT Management + Service

NEWS

Automation key to managing supply chain needs

ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage complex IT systems and changing supply chain needs.

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NEWS

Dynatrace enables rapid response to unpredictable application demands

Digital teams leverage continuous automation and AI-assistance to deliver essential business outcomes efficiently and cost-effectively.

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NEWS

Remote end user support and management now not so remote

Release extends discovery, inventory and configuration capabilities for local and remote PCs, laptops, servers, tablets and smart phones.

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NEWS

Siemens cooperates with Atos and Nexthink

Turning data into experience.

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NEWS

Vendor contract renegotiations are time-consuming

Ivanti has published findings of a new survey which studied IT challenges and the benefits of taking a unified approach to IT management. The resulting data shows vendor management and contract negotiation are particularly time-consuming endeavours for IT professionals. Half (50%) reported they work with 11 or more different vendors and nearly half (48%) claim they can spend weeks, or months, renegotiating vendor contracts each year.

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NEWS

Research highlights IT's biggest challenges

7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.

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Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

AWS accelerates AI innovation with $100M investment

AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...

AvePoint reveals enhanced AI data protection tools for enterprise users

AvePoint introduces AgentPulse Command Centre, advancing AI agent governance across multicloud...

Tata Group and OpenAI announce multi-year AI partnership

Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce...

Puppet by Perforce: Here’s why nobody’s really ready for NIS2

Despite being published in late 2022 and coming into effect in January 2023, the second Network and...

MCIM and autoLOTO introduce digital safety management for AI/HPC facilities

MCIM teams up with autoLOTO, aiming to enhance safety, governance, and operational intelligence in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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