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IT Management + Service

NEWS

Unifying automation across hybrid cloud management

Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for simplified and more secure management across hybrid IT environments.

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Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses with context on data.

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Kaseya acquires IT Glue

Company remains committed to building on vendor-agnostic, open-platform approach to support the heterogeneous environments of MSPs.

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Application performance visibility seen as key to boosting business processes and user experience

Refining network monitoring vital in optimising performance but cost issues remain.

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Multi-Cloud management for EU project

Morpheus Data has been chosen as the multi-cloud management platform for a strategic EU-wide project which also included technologies from Morpheus alliance partners such as VMware, Dell Technologies, and T-Systems.

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Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through greater visibility and cloud-level scalability.

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Britain's AI ambitions hindered by internal confessions

A new report examines factors influencing Britain’s AI deployment, from workforce concerns to...

NFU Mutual to migrate core systems to Guidewire Cloud Platform

The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...

Pax8 partners with UK Government to strengthen AI skills nationwide

Pax8 has been named a Strategic Partner in the UK Government’s AI Skills Boost programme, which...

FMC modernises its global operations and IT infrastructure

FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future...

Node4 joins Fortinet’s Engage Tech Support Partner Program

Node4 has become an Engage Tech Support Partner within Fortinet's program, strengthening its...

Cloudflare acquires human native for AI data marketplace

Cloudflare has acquired Human Native, an AI data marketplace, to develop tools that help creators...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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