NEWS

Rovo and the rise of the AI-native organisation

An examination of how Atlassian’s Rovo and Teamwork Graph introduce AI-driven automation into workplace workflows, and what that may mean for productivity and collaboration, drawing on insights from Sherif Mansour, Head of AI at Atlassian.

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NEWS

Check Point’s agentic platform for network security

Check Point introduces its Agentic Network Security Orchestration Platform, designed to support network security with increased efficiency and automation.

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NEWS

PowerStore Elite: Navigating EMEA's dynamic storage demands

PowerStore Elite aims to address EMEA’s evolving storage needs amid accelerating data growth, seeking to help organisations modernise while maintaining continuity of critical operations.

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NEWS

Alteryx introduces new automation features for enterprise analytics

Alteryx has introduced new automation capabilities designed to support AI deployment and integrate data, business logic, and AI workflows across enterprises.

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NEWS

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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NEWS

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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The world’s first self-service IP (Internet Protocol) management platform has launched,...
The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their...
The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...
Leading global tire manufacturer and longtime JDA customer deploys JDA Sales & Operations Planning...
BMC embeds GPT across AI-driven service and operations management portfolio.
Check Point introduces the AI Defense Plane to safeguard enterprises as AI systems advance to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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