Digitalisation World

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Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...

WiTCOM deploys ADVA’s NFV hosting platform

Open uCPE solution built on Ensemble Connector and Turbo IPsec vRouter hosts IoT, surveillance and...

Rackspace enables Innovyze's digital twins

Rackspace Technology has provided Internet of Things (IoT) and Cloud Native Development...

Automotive industry set to accelerate smart factories investment

Auto industry plans to make 44% of its factories smart in next five years – but companies must...

Organizations are only scratching the surface when it comes to automation

New report suggests organizations are missing a huge opportunity in automation by focusing on...

The edge - opportunity or hurdle?

The ability of organizations to realize business value from data increasingly depends on their...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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