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Gartner, Inc. forecasts that the enterprise and automotive Internet of Things (IoT) market* will...
Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...
Fujitsu will begin sales of a new IoT Measuring device for the apparel industry. The new device...
Over half of business and IT leaders now expect return on investment for IoT projects within three...
A new study from Cradlepoint, the leader in cloud-delivered LTE and 5G Ready wireless network edge...
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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