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Complexity and the reluctance of operators and regulators to support permanent roaming means...
Splunk has introduced a new version of Splunk® IT Service Intelligence (ITSI) that can help IT...
Cybersecurity specialisation and services linked to the Internet of Things lead the next wave of...
Computer scientists at Queen’s University Belfast have designed a new innovative system to reduce...
The technology partnership focuses on the joint development of ‘Internet of Things’ and...
Opens up a new dimension of monitoring for IoT environments.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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