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Academic research shows that organisations augmented by automation technologies are 33% more likely...
50% of consumers want blend of technology and human input in retail experience.
Fujitsu will begin sales of a new IoT Measuring device for the apparel industry. The new device...
IoT and Smart City operator to expand LoRaWAN connectivity across the UK to support the development...
This new partnership will help industries better harvest the value of data.
Dimension Data and Cisco have reached a new co-innovation agreement, to develop a deeper...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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