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Deutsche Telekom and Software AG to create global Cloud of Things platform.
Two thirds of financial services executives say disruptive technologies will have a positive impact...
Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...
IoT solutions often ignore identity and authentication best practices due to cost and complexity,...
IoT technology is preserving Ancient Egypt’s heritage under a geological research project to...
The partnership brings together the leading players in the IoT ecosystem under one umbrella for the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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