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Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...

Eurotech and Software AG forge partnership

Software AG and Eurotech have announced a new collaboration in which Eurotech’s latest release of...

VINCI Energies and TeamViewer partner to drive digital transformation

The technology partnership focuses on the joint development of ‘Internet of Things’ and...

The impact of COVID-19 on IoT

ExtraHop hash issued a report detailing rapid substantial changes in device usage trends as...

IoT security in the spotlight

DigiCert’s 2018 State of IoT survey reveals security as the top concern as IoT takes centre stage...

Precise learning from imbalanced data sets

Fujitsu Laboratories Ltd. is developing "Wide Learning," a machine learning technology capable of...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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