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Collaboration makes it easier for customers to deploy Internet of Things (IoT) solutions across...
Splunk has introduced a new version of Splunk® IT Service Intelligence (ITSI) that can help IT...
Dell EMC Virtual Edge Platform will help BT’s global customers deploy network services and...
Without regulation, the IoT security threat will continue to grow in 2019.
Auto industry plans to make 44% of its factories smart in next five years – but companies must...
Nokia, in partnership with China Mobile/CMCC Guangxi, is delivering a landslide monitoring and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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