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Aiming for a next-generation factory model that is overall optimal and continues to evolve by...
J2 Innovations, a Siemens Company, launches FIN Edge2Cloud - a new easy, secure, open, scalable way...
1,500 per cent increase in IoT traffic through the Zscaler Cloud highlights dangerous rise in...
Every machine needs a unique identity in order to authenticate itself and communicate securely with...
Thales, Telstra, Microsoft and Arduino have implemented the GSMA IoT SAFE solution to address the...
Ericsson Connected Vehicle Cloud (CVC) platform with global operational support to benefit Volvo...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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