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Syniverse has published the findings of research conducted by Omdia into the concerns and...
The manufacturing landscape is about to change and change in a big way, according to ABI Research,...
Dimension Data and Cisco have reached a new co-innovation agreement, to develop a deeper...
The Internet of Things, once a niche technology for startups, is now a technology that multimillion...
Office includes Digital Pumpkin innovation hub to navigate digital transformation challenges.
Aiming for a next-generation factory model that is overall optimal and continues to evolve by...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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