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Nearly three-quarters (74%) of public sector IT decision-makers say that their organisation has not...
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Ericsson Connected Vehicle Cloud (CVC) platform with global operational support to benefit Volvo...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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