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IoT solutions often ignore identity and authentication best practices due to cost and complexity,...
Gartner, Inc. forecasts that the enterprise and automotive Internet of Things (IoT) market* will...
The number of devices connected to the Internet, including the machines, sensors, and cameras that...
Global technology provider Arrow Electronics has added CymbIoT to its “sensor-to-sunset” IoT...
Amazon Web Services has introduced four significant services and capabilities said to make it...
Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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