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Cisco has launched its new IT Operations Readiness Index revealing how data is transforming the way...
Create highly advanced soft sensors with versatile "nested calculations".
By 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and...
Office includes Digital Pumpkin innovation hub to navigate digital transformation challenges.
Dell EMC Virtual Edge Platform will help BT’s global customers deploy network services and...
Every machine needs a unique identity in order to authenticate itself and communicate securely with...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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