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Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...

IIC and OpenFog Consortium join forces

Under the IIC umbrella, the combined membership will accelerate the adoption of the IIoT, fog and...

oneM2M joins forces with the ICA to accelerate global IoT standards

Both parties are aligning their work to deliver on their vision of developing an open,...

Spherica launches Synaptek, a new Intelligent Automation division

Synaptek is a new Digital Innovation Division dedicated to enabling better ways of working through...

Microshare forms global alliance with Rackspace

Microshare Inc., a leader in workplace building solutions like contact tracing, predictive...

Crosser enables IFS customers to integrate, act on and create value from their IoT data

The Crosser Platform for real-time analytics, automation and integration of IoT data will empower...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Internet of Things