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Use of blockchain technology to help secure IoT data, services and devices doubles in a year.
50% of consumers want blend of technology and human input in retail experience.
New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost...
Organisations apply stronger PKI security controls due to their increasingly critical role today.
Rethink Technology Research finds that smart building penetration of the total commercial and...
Ninety-two percent of AI leaders train their technologists in ethics; 74 percent evaluate AI...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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