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Dimension Data and Cisco have reached a new co-innovation agreement, to develop a deeper...
Under the IIC umbrella, the combined membership will accelerate the adoption of the IIoT, fog and...
Opens up a new dimension of monitoring for IoT environments.
Use of IoT devices is proliferating in every industry, and with this growth comes risk – reports...
Digital Transformation Barometer finds better security needed to harness the positive potential of...
By 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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