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International standards initiative oneM2M has welcomed a range of new members as organisations...
Dell EMC Virtual Edge Platform will help BT’s global customers deploy network services and...
Automotive manufacturers Toyota and Mazda leverage connected car capabilities for improved customer...
Verizon Business plans to simplify and accelerate end-to-end IoT solution creation by providing all...
Office includes Digital Pumpkin innovation hub to navigate digital transformation challenges.
Create highly advanced soft sensors with versatile "nested calculations".
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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