NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Manufacturing giants employ updated IoT analytics from SAS including streaming analytics and machine learning capabilities.
Nutanix has sponsored a new report sponsored written by The Economist Intelligence Unit entitled ‘Accelerating urban intelligence: People, business and the cities of tomorrow’, which explores expectations of citizens and businesses for smart-city development in some of the world’s major urban centres. While globally smart cities have the common goal of improving urban living, what this looks like in action varies from place to place.
Partnership aims to deliver secure, post-quantum-ready PKI with end-to-end roots of trust and safe, reliable key management for next-gen IoT devices.
Automation enables agility, increases speed, and drives top-line revenue while freeing up resources and budgets to focus on more strategic tasks
Remote monitoring capabilities to increase value to customers whilst reducing carbon footprint.
Complexity and the reluctance of operators and regulators to support permanent roaming means intelligent eSIM localisation is critical for IoT to achieve full potential.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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