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By 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and...
Nokia, in partnership with China Mobile/CMCC Guangxi, is delivering a landslide monitoring and...
Tridium and BACnet devices make up 65% of unprotected SCADA devices due to being frequently...
Software AG and Eurotech have announced a new collaboration in which Eurotech’s latest release of...
Calls for international regulation and upskilling increase.
Research by Harvard Business Review Analytic Services, sponsored by ThoughtSpot, shows only 7% of...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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