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Automotive manufacturers Toyota and Mazda leverage connected car capabilities for improved customer...
Digital Transformation Barometer finds better security needed to harness the positive potential of...
Inmarsat’s global ELERA network will enable Hiber to bring IoT solutions and services to more...
Rethink Technology Research finds that smart building penetration of the total commercial and...
Research by Harvard Business Review Analytic Services, sponsored by ThoughtSpot, shows only 7% of...
Nokia Worldwide IoT Network Grid (WING) will provide seamless connectivity as a service for HMD’s...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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