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The marketplace for Internet of Things (IoT) related services, which includes connectivity,...
New research shows privacy, security are frequently key consumer concerns and drive buying...
Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries...
Cisco is extending intent-based networking to some of the most challenging work environments on...
Office includes Digital Pumpkin innovation hub to navigate digital transformation challenges.
Moscow reports experience with Key Performance Indicators for Smart Sustainable Cities.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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