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Manufacturers plan to invest more than ever in smart factories but challenges in scaling must be...
Analyst firm finds that initial market growth will not take away from LPWAN market, but competition...
The Institution of Engineering and Technology (IET) has joined the line-up for this year’s Smart...
In a Palo Alto Networks study, technology leaders acknowledged they need to step up security to...
McConnell Dowell, a leading infrastructure construction company has selected Orange Business...
The City of Tampere, Finland and Tieto, a leading Nordic IT services and software company, have...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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