Digitalisation World

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Renewed focus on digitisation and customer experience fuels cautious optimism

Over 90% of channel partners (CPs) agree that customers are taking a more strategic, long-term,...

Study finds that employees are being overlooked when businesses adopt new technology.

Nearly half of global businesses (49%) expect the COVID-19 pandemic will have a significant impact...

The relationship will continue to enhance employee experience while optimising the company's...

Box UK survey finds 88% of ecommerce leaders concerned about technical debt following...

An overwhelming majority (81%) of business leaders surveyed are optimistic about where the economy...

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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