Operating globally as an ecommerce retailer and a high street fashion brand with over 350 stores internationally, River Island is a forward-looking company building on 60 years of heritage. Still privately owned by Bernard Lewis and his brothers in London, River Island wanted to ensure its historical brand leads trends in retail by introducing digital technologies into stores to improve overall customer experience.
Read MoreOnly 7 per cent of organizations have successfully allied digital technology capabilities with the ability to quickly self-organize and forge partnerships to drive digital initiatives.
Read MoreThe result - better customer service.
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