Huawei has announced collaboration with Dynatrace, the global leader in digital performance management, to jointly innovate and develop the first holistic ICT Customer Experience Management (CEM) solution.
Read MorePoor understanding in top teams of what digital transformation means is to blame for an incoherent approach to IT.
Read MoreCamelot UK Lotteries Limited ('Camelot') has selected eGain for proactive, knowledge-guided consumer web chat as part of the company's ongoing digital transformation initiative.
Read MoreAndroid app and smartphones allow local fishermen to monitor vulnerable sea mammals.
Read MoreAppRiver’s Global Security Report shows business is booming for online extortionists.
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