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The Digital Trust Paradox: Despite hailing its importance, for most it’s not a priority

Research by ISACA finds that digital trust strategies are being neglected, despite one in five...

Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

Digital transformation: the unseen contradiction between leaders and workers

Exploring the gap in digital transformation perceptions between leadership and frontline workers in...

Claranet allows Sift to keep pace with technological advancements

The result - better customer service.

Transforming data-centric computing

At The Computing Conference 2018 hosted by Alibaba Group in Hangzhou, China, Intel and Alibaba...

THE ICONIC elevates customer experience with Datadog's observability platform

THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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