Companies that have continued to invest in their customer experience (CX) over the past year are 16 times more likely to have maximised their resiliency during the pandemic and three times more likely to have grown their customer base year over year, according to new research released by Zendesk, in partnership with Enterprise Strategy Group (ESG).
Read MoreControlUp is excited to announce VMware will resell ControlUp’s new digital employee experience management solutions, making them available to VMware Horizon customers. ControlUp Remote DX and Scoutbees solutions provide Horizon customers with a unique window into remote workers’ local area networks, and perform synthetic testing to spot potential problem areas before they result in employee frustration and hamper productivity.
Read MoreNew offerings help customers improve software quality, reduce risk, and increase resilience.
Read MoreThe new phase of Fujitsu's own internal "Work Life Shift" aims to create a true hybrid working model by combining effective use of remote work and real office communication.
Read MoreBanking Circle research reveals roadblocks stopping Banks and FinTechs futureproofing their organisations.
Read MoreTim Pitcher, Vice President Sales at Nebulon, talks Channel challenges, including differentiation, changing business models and hyperconverged. Working through its OEM server partners, Nebulon has recently launched the smartPartner Programme, providing Channel companies with an exciting, recurring revenue opportunity.
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