Digital Business

Five9 and Google Cloud bring AI-powered CX to enterprises

Published in AI Cloud + MS Digital Business Tech & Trends Vendor

Five9 partners with Google Cloud to launch an AI-enabled solution, seeking to enhance enterprise customer engagement and operational capabilities.

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CrowdStrike acquires Seraphic to strengthen browser and endpoint security

Published in Cloud + MS Digital Business Security + Compliance Tech & Trends Vendor

CrowdStrike has acquired Seraphic Security to integrate browser protection into its enterprise security platform.

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Eva Diego appointed as CEO of Hyphen

Published in Design + Optimisation Digital Business Infrastructure + Asset Management Infrastructure + Hardware IT Management + Service

Hyphen announces the appointment of Eva Diego as CEO, marking a new chapter in their architectural journey

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European organisations face AI security gaps: 2026 forecast

Published in AI Data Analytics Digital Business IT Management + Service Security + Compliance

Kiteworks highlights European lag in AI security measures, focusing on governance without adequate detection or response.

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The evolving role of AI in finance for 2026

Published in AI Data Analytics Digital Business IT Management + Service Security + Compliance

Aqilla's research highlights increasing confidence in AI's role in finance, as manual work bottlenecks reduce through automation and governance.

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UK CFOs show increased confidence in AI investment

Published in AI Data Analytics Digital Business IT Management + Service Security + Compliance

A growing number of UK CFOs embrace AI's potential, with investments in digital technology anticipated.

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Decision-makers question sustainability strategies

New enterprise survey from CCS Insight shows that 58% of decision-makers are concerned about their...

Goodwill is running out for retail during COVID-19

Allowances made for shortcomings in customer service during COVID-19 times are wearing thin.

Fundamental issues – including shortage of high-quality data – threaten the AI boom

The ODI’s latest white paper, ‘Building a better future with data and AI’, is based on...

Retailers invest in digital capabilities to meet customer expectations

Global retail sector technology spending will grow 3.6 per cent to reach almost $203.6 billion in...

Paessler strengthens product leadership with new Chief Product Officer

Paessler appoints Mav Turner as Chief Product Officer to strengthen its focus on IT and OT...

IT professionals suffering from burnout

Almost three quarters (73%) of European IT professionals have experienced work-related stress or...

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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