Blending CRM into Service Desks

Service desks are, in practice, the focal point of dealing with customers, so in the view of Sunrise Software, that makes the right focal point for a platform model that includes CRM

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Intermedia targets EMEA partners

The cloud service provider sees building a broad partner as key to building an EMEA empire

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Finding hashtag vulnerabilities

There have been some spectacular hacking attacks recently that have started with hackers finding a poorly defended machine in a network, so CyberArk is now aiming to plug the hole

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Time to get agile in a Cloud-based Office

Offering a range of benefits, Office 365, Microsoft’s Cloud-based business software is proving to be a powerful tool for SMEs seeking a more agile approach.

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Kiddicare ends tape backup challenges

Active8IT has deployed Asigra Cloud Backup™ at Kiddicare (www.kiddicare.com), a leading parent and baby equipment retailer. Kiddicare selected Asigra to address its management and data growth challenges with a more user-friendly solution that would scale easily over time and provide peace of mind with offsite data recovery.

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Sungard Availability Services and Megaport have formed a new partnership that will enable Sungard...
Console Connect and Wasabi Technologies to support businesses with fast and secure cloud migration...
Available in US, UK and Canada, new private cloud service solution helps organisations address...
HTCE, deemed "the smartest square km in Europe," comprises an ecosystem of nearly 300 tech...
Agreement with Cato will differentiate Nuvias channel partners enabling them to disrupt the $70B...
Tech hiring challenges driving nearly 9 out of 10 organisations to rely more on external managed...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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