Harte Hanks has selected Ensono, a leading hybrid IT services provider, to manage its digital transformation.
Harte Hanks began working with Ensono in 2016 when the hybrid IT services provider managed Harte Hanks’ physical data centres in Texas and Pennsylvania. With the changing needs of its clients, the lack of flexibility with data centres made it difficult for Harte Hanks to serve clients in an effective manner. The increased desire for analytics in the marketing field is ultimately what led Harte Hanks to transition to the public cloud.
The marketing firm leveraged Ensono’s infrastructure management expertise to deploy select applications to the public cloud, including a new analytics platform. From delivery to support, Ensono seamlessly migrated Harte Hanks to AWS. By moving critical applications to the public cloud, Harte Hanks has been able to focus on meeting business objectives while providing superior service to its clients. Harte Hanks has also experienced a significant decrease in overall downtime and fewer tickets processed monthly.
“We’re able to better focus on meeting the needs of our customers without the burden of day-to-day management of our hosting infrastructure,” said Russ Thackston, managing director of marketing technology services at Harte Hanks. “Ensono demonstrates a level of expertise and technological capabilities superior to other vendors, which is why we moved forward with them and plan to have a long relationship in the future.”
In addition to leveraging Ensono for its managed public cloud services, Harte Hanks is continuing to use Ensono for physical infrastructure management.
“When Harte Hanks came to us, we knew that our managed public cloud service was the best solution to fit their business needs. Ensono had a strong understanding of where they started and where they wanted to go,” said Brett Moss, senior vice president and general manager of hyperscale cloud at Ensono. “We look forward to our continued partnership with Harte Hanks as they move forward in their digital transformation journey.”
