Expert Opinions | Digitalisation World

Austerity revolutionising customer service delivery in local government

Published in Digital Business

John McMahon, product director at IEG4, an enabler of digital services in the public sector, discusses how austerity in local councils is, by necessity, driving a revolution in customer service delivery.

NEWS

New Digital Business Models Create New Headaches

Published in Digital Business

By Oliver Guy, Global Industry Director for Retail, Software AG.

Published in Digital Business

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

Published in Digital Business

By Gavin Russell, CEO, Wavex.

Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

The importance of the printing industry in the digital age

By Patrick Vernon, technology writer.

Thinking Long-Term: the business benefit of digital preservation

By Lori Ashley, Industry Market Development Manager at Preservica, the digital preservation...

Why technology training should no longer go ignored

By Keith Tilley, EVP & Vice-chair at Sungard Availability Services.

Smart cities won’t work if people aren’t motivated to change

By Megan Goodwin, Joint Managing Director, IRM.

What’s in store for the World Wide Web?

A recent weekend marked the 26th anniversary of when the World Wide Web was first introduced to...

Pulsant unveils £10 millionhigh-density investment in Milton Keynes data centre

Rob Coupland, CEO at Pulsant, discusses the company’s £10 million investment in its Milton Keynes data centre to provide high-density, sovereign compute capacity to support AI transformation, with plans to...

Interview with Tark Thermal Solutions at DCW 2026

Data Centre World 2026

Interview with SWEP at DCW 2026

Data Centre World 2026

The AI grace period is over - ROI in months not years

Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not...

News

Arrow Electronics partners with Dataminr to enhance real-time intelligence distribution

Arrow Electronics expands its security portfolio across EMEA by partnering with AI-leader Dataminr, offering enhanced intelligence solutions for channel partners.

Infosecurity Europe 2026: navigating geopolitics and cyber conflict

Infosecurity Europe 2026 will explore the impact of geopolitics on cybersecurity, featuring insights from industry experts and research findings.

National Geographic Society partners with AWS for media archive overhaul

The National Geographic Society is collaborating with AWS to digitise and centralise its media archives, enhancing preservation and storytelling capabilities.

Oracle introduces fusion agentic applications for enterprise software

Oracle has unveiled Fusion Agentic Applications, a suite designed for outcome-driven execution in enterprise environments.

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