Disrupt or die? Start with the fundamentals

Your digital strategy must be driven by a clear understanding of the customer’s needs and the way your products relate to them. Digital transformation doesn’t require a radical rethink of a business model that previously brought success – it simply means leveraging better, more...

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Where will the retail industry be in 10 years’ time?

By Anil Gandharve, VP and head of Retail, CPG and Manufacturing, Mindtree.

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How to spot a failing digital transformation project

By Nick Keen, Project Manager at Cloud Technology Solutions .

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The customer service battle: digitalisation vs the human touch

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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Making Change Stick: Secrets for Managing Tech-driven Change

By Paul Whitelam, Senior Vice President, Global Marketing, ClickSoftware.

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Why are there still expensive IT failures?

From banking to the NHS, airlines to the MoD, the list of expensive IT project failure shows no...

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What does the 2018 World Cup teach us about resilience?

By Sandra Bell, Head of Resilience, Sungard Availability Services.

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Possibilities unlocked with Virtual Reality

By Mike Guinan, Workstation Sales Lead, Dell UK.

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DataOps: bridging the divide

By Eric Schrock, CTO at Delphix.

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Navigating the 21st century IT landscape

By Neil Bramley, B2B Client Solutions Business Unit Director, Toshiba Northern Europe.

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When is the word ‘disruption’ actually meaningful?

Is disruption another buzzword soon to be outdated, or should businesses be paying attention to...

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Paradise lost and found: how AI and analytics found the UK’s best place

By John Spooner, Head of Data Science at SAS UK & Ireland.

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Videos

Adam Salley, Sr. Director, Solutions Specialists, Kaseya, outlines the importance of service productisation and MSP enablement.
Andrew Batson, Head of U.S. Data Center Research at JLL, explains how the North America data centre colocation market has reached a critical tipping point, with vacancy rates plummeting to an unprecedented...
David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...
David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...

News

Schneider Electric leads discussions on sustainable AI infrastructure as the UK stakes its claim in the global AI race with landmark advancements.
Utilita Energy revolutionises its sales process with POWWR's advanced Sales360 platform, enhancing broker efficiency and data-driven decisions.
Proofpoint introduces new solutions to secure AI-human collaboration, addressing key security challenges in the evolving agentic workspace.
ProLabs unveils its innovative optical solutions at SCTE TechExpo25, promising to redefine network efficiency and performance.